Privacy Policy
Effective Date: August 17, 2026
Last Updated: August 17, 2026
1. Introduction
Informatik Systems (“Informatik Systems,” “we,” “us,” or “our”) respects your privacy.
This Privacy Policy explains how we collect, use, disclose, retain, and protect personal information when you:
- Visit www.informatiksystems.com;
- Submit a contact or inquiry form;
- Request a proposal;
- Communicate with us;
- Become a client;
- Use our services;
- Subscribe to communications;
- Attend a meeting or consultation; or
- Otherwise interact with Informatik Systems.
This Policy also describes privacy rights available under applicable laws, including certain rights available to Virginia and California residents.
2. Contact Information
Informatik Systems
9990 Fairfax Blvd
Suite 560, Office 6
Fairfax, VA 22030
United States
Privacy Email: info@informatiksystems.com
Phone: +1 (571) 444-6783
Website: www.informatiksystems.com
3. Information We Collect
Depending on your interaction with Informatik Systems, we may collect the following categories of information.
Contact and Identification Information
This may include:
- Name;
- Business or company name;
- Email address;
- Telephone number;
- City;
- State;
- Country;
- Job title; and
- Other contact information.
Inquiry and Project Information
This may include:
- Services requested;
- Project descriptions;
- Messages;
- Business requirements;
- Budgets;
- Timelines;
- Proposal information;
- Uploaded documents;
- Technical specifications; and
- Other information you choose to provide.
Client and Transaction Information
For clients, we may collect:
- Billing information;
- Billing address;
- Payment status;
- Purchase history;
- Contracts;
- Proposals;
- Invoices;
- Subscription information; and
- Customer-support information.
Payment-card information may be processed directly by third-party payment processors rather than stored by Informatik Systems.
Technical and Website Information
When you visit our Website, we or service providers may automatically receive information such as:
- IP address;
- Browser type;
- Device type;
- Operating system;
- Referring URL;
- Pages visited;
- Date and time of visits;
- Approximate geographic information;
- Cookie identifiers;
- Advertising identifiers; and
- Website interaction information.
Communications
We may retain communications with you, including:
- Emails;
- Form submissions;
- Customer-service communications;
- Meeting records;
- SMS messages; and
- Other business communications.
Client-Provided Data
When providing ERP, software, cloud, analytics, AI, marketing, CRM, or integration services, Informatik Systems may process information supplied by clients.
In these circumstances, Informatik Systems may act as a processor, service provider, or contractor on behalf of the client.
4. Sensitive Information
Please do not submit sensitive information through our general Website contact form unless specifically requested and an appropriate agreement and secure transmission method are in place.
This includes information such as:
- Social Security numbers;
- Government identification numbers;
- Financial-account passwords;
- Medical records;
- Health information;
- Biometric information;
- Account passwords; or
- Other highly sensitive personal data.
Clients requiring regulated-data processing should contact us before transmitting such information.
5. Sources of Information
We may collect information:
- Directly from you;
- Through our Website;
- From clients;
- From service providers;
- From advertising or analytics platforms;
- From business partners;
- From publicly available business sources;
- From referrals; and
- From systems you authorize us to access.
6. How We Use Personal Information
We may use information to:
- Respond to inquiries;
- Schedule consultations;
- Prepare proposals;
- Provide requested services;
- Manage client relationships;
- Perform contracts;
- Process payments;
- Provide customer support;
- Develop and maintain software;
- Configure ERP and CRM systems;
- Provide marketing services;
- Perform analytics;
- Improve our Website;
- Protect our systems;
- Detect fraud or abuse;
- Maintain records;
- Communicate project information;
- Send legally permitted marketing communications;
- Comply with legal obligations; and
- Establish, exercise, or defend legal claims.
We may also use information for other purposes with your consent or as otherwise permitted by applicable law.
7. Cookies and Similar Technologies
Our Website may use cookies and similar technologies for purposes such as:
- Essential Website functionality;
- Security;
- Remembering preferences;
- Analytics;
- Performance measurement;
- Advertising measurement; and
- Marketing.
Some cookies may be provided by third-party service providers.
Where legally required, we will obtain consent or provide an opt-out mechanism before using non-essential technologies.
You may also control cookies through your browser and, where available, through our cookie or privacy-preference tools.
8. Analytics and Advertising Technologies
Informatik Systems may use analytics, advertising, or measurement technologies provided by companies such as Google, Microsoft, Meta, LinkedIn, TikTok, or other providers.
Depending on the particular technology and applicable state law, disclosure of identifiers to advertising technology providers may be considered “sharing,” “targeted advertising,” or, in some circumstances, a “sale” of personal information even where no money is exchanged.
Where legally required, we will provide applicable privacy choices and opt-out mechanisms.
9. Sale of Personal Information
Informatik Systems does not sell personal information for money in the ordinary meaning of the word “sell.”
However, certain advertising or analytics disclosures, if used, may be legally classified as a “sale” or “sharing” under some state privacy laws.
Where such laws apply, consumers may exercise applicable opt-out rights.
10. Disclosure of Information
We may disclose information to categories of recipients including:
- Cloud-hosting providers;
- Website-hosting providers;
- Email providers;
- CRM and ERP providers;
- Odoo and related implementation providers;
- Analytics providers;
- Advertising platforms;
- Payment processors;
- Communications providers;
- Software vendors;
- Professional advisers;
- Contractors and subcontractors;
- Security providers; and
- Other service providers required to deliver our services.
We may also disclose information:
- At your direction;
- To perform a contract;
- In connection with a merger, acquisition, financing, or sale of assets;
- To comply with legal process;
- To protect legal rights or security; or
- When otherwise permitted by law.
11. Client Data
When Informatik Systems processes personal information on behalf of a client, the client’s own privacy policy and instructions generally determine how that information may be used.
If you wish to exercise rights concerning information controlled by one of our clients, you should ordinarily contact that client directly.
Where appropriate, Informatik Systems will assist the client with legally required privacy requests.
12. Artificial Intelligence
Informatik Systems may use artificial-intelligence technologies to assist with software development, analytics, automation, content generation, customer support, or other services.
We take reasonable measures to avoid placing confidential or sensitive personal information into third-party AI systems unless:
- The service is appropriate for the intended processing;
- The processing is authorized;
- Applicable contractual safeguards are in place; or
- The client has directed or approved the processing.
Where Informatik Systems develops AI systems for a client, applicable data-processing responsibilities may be addressed in the client’s contract or DPA.
13. Data Retention
We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including to:
- Provide services;
- Maintain client records;
- Comply with tax and accounting obligations;
- Resolve disputes;
- Enforce agreements;
- Maintain security records; and
- Satisfy legal obligations.
Retention periods vary according to the type of information, purpose of processing, contractual requirements, and applicable law.
14. Information Security
We use reasonable administrative, organizational, and technical safeguards designed to protect personal information.
These may include appropriate:
- Access restrictions;
- Password controls;
- Multi-factor authentication;
- Encryption;
- Secure hosting;
- User permissions;
- Monitoring;
- Backups; and
- Security procedures.
No electronic transmission or storage system can be guaranteed to be completely secure.
15. Virginia Privacy Rights
To the extent the Virginia Consumer Data Protection Act applies, qualifying Virginia consumers may have rights to:
- Confirm whether we process their personal data;
- Access personal data;
- Correct inaccuracies;
- Request deletion;
- Obtain certain data in a portable format;
- Opt out of the sale of personal data;
- Opt out of targeted advertising; and
- Opt out of certain qualifying profiling.
Virginia consumers may submit a request using the methods provided in the Exercising Your Privacy Rights section below.
If we deny a qualifying Virginia privacy request, you may appeal the decision by replying to the decision or contacting us at info@informatiksystems.com with the subject line:
Virginia Privacy Appeal
We will respond within the period required by applicable law.
16. California Privacy Rights
To the extent the California Consumer Privacy Act and California Privacy Rights Act (“CCPA/CPRA”) apply, qualifying California consumers may have rights including:
- The right to know categories of personal information collected;
- The right to know specific pieces of personal information;
- The right to know sources of personal information;
- The right to know purposes for collecting or using information;
- The right to know categories of third parties receiving information;
- The right to delete qualifying personal information;
- The right to correct inaccurate personal information;
- The right to opt out of sale or sharing;
- Rights concerning certain uses of sensitive personal information;
- Rights concerning certain automated decisionmaking activities where applicable; and
- The right not to receive unlawful discriminatory treatment for exercising privacy rights.
We will not discriminate against consumers for exercising rights provided by applicable California law.
17. California Categories of Personal Information
Depending on how you interact with Informatik Systems, categories collected may include:
Identifiers
Examples:
- Name;
- Email address;
- IP address;
- Telephone number; and
- Online identifiers.
Customer Records Information
Examples:
- Contact information;
- Company information;
- Billing information; and
- Account information.
Commercial Information
Examples:
- Services purchased;
- Proposals;
- Transactions;
- Service interests; and
- Subscription information.
Internet or Electronic Activity
Examples:
- Website interactions;
- Device data;
- Browser information;
- Analytics information; and
- Advertising interactions.
Geolocation Information
We may obtain general location information based on IP address or information you voluntarily provide, such as city, state, or country.
Professional Information
Examples:
- Company;
- Job title;
- Business role; and
- Professional contact information.
Inferences
We may create limited business or marketing inferences concerning interests in our services based on interactions with our Website or communications.
We use and disclose these categories for the purposes described in this Privacy Policy.
18. California Notice at Collection
At or before the time personal information is collected, this Privacy Policy and any applicable short-form Notice at Collection describe:
- The categories of information collected;
- The purposes for which information is used;
- Whether information may be sold or shared as those terms are legally defined;
- Applicable retention practices; and
- Available privacy rights.
We do not knowingly collect categories of personal information for purposes materially different from those described here without providing additional notice where required.
19. Your Privacy Choices
Where applicable law provides an opt-out right, you may submit a privacy request by contacting:
Email: info@informatiksystems.com
Use the subject line:
Privacy Request
Where Informatik Systems implements an online privacy-choice tool, you may also use the Your Privacy Choices link on our Website.
Where legally required, we will process recognized opt-out preference signals, such as qualifying Global Privacy Control signals, as requests to opt out of applicable sale or sharing.
20. Exercising Your Privacy Rights
To exercise an applicable privacy right, contact:
Email: info@informatiksystems.com
Subject: Privacy Request
Please state:
- Your name;
- Your state of residence;
- The right you wish to exercise;
- The email address or other information reasonably necessary to locate your records.
We may need to verify your identity before completing certain requests.
We will use information provided for verification only as permitted by law.
You are not required to create a new account solely to submit a privacy request.
21. Authorized Agents
Where applicable law permits, you may designate an authorized agent to submit a privacy request on your behalf.
We may require reasonable proof of the agent’s authority and may separately verify your identity where permitted by law.
22. Email Marketing
We may send commercial email where permitted by law.
Marketing emails will provide a method for unsubscribing.
Unsubscribing from marketing messages does not prevent us from sending necessary:
- Transactional messages;
- Security notifications;
- Account communications;
- Billing messages;
- Project communications; or
- Customer-service messages.
23. SMS Communications
SMS communications are governed by this Privacy Policy and our separate SMS Terms & Conditions.
Where required, marketing text messages are sent only after appropriate consent.
You may opt out according to the instructions contained in the SMS Terms.
24. Children
Our Website and services are intended primarily for businesses and adults.
We do not knowingly collect personal information from children under 13 through our general Website in a manner subject to the Children’s Online Privacy Protection Act.
If you believe a child has provided personal information improperly, contact us so that we can review and, where appropriate, delete it.
25. Third-Party Websites
Our Website may contain links to websites operated by third parties.
Their privacy practices are governed by their own policies, and Informatik Systems is not responsible for their privacy practices.
26. International Processing
Our service providers, contractors, technology platforms, or clients may operate in jurisdictions outside your state or country.
Information may therefore be processed in other jurisdictions, subject to applicable contractual and legal safeguards.
27. Changes to This Policy
We may update this Privacy Policy periodically.
The updated version will be posted on our Website with a revised “Last Updated” date.
Where required by law, we will provide additional notice of material changes.
28. Contact Us
For questions or privacy requests:
Informatik Systems
9990 Fairfax Blvd
Suite 560, Office 6
Fairfax, VA 22030
United States
Email: info@informatiksystems.com
Phone: +1 (571) 444-6783
Website: www.informatiksystems.com